When does the warranty on my Nissan begin?
The warranty period begins on the date the vehicle is delivered to the first retail buyer or put into use, whichever comes first.
Is there a deductible for warranty repairs?
No, there is no deductible for warranty repairs.
Is towing covered?
If your vehicle is inoperative due to failure of a warranted part, towing service to the nearest authorized Nissan dealer is reimbursable for 36 months or 36,000 miles, whichever comes first.
How long is my Nissan's warranty and what does it cover?
Every Nissan is backed by a 36-month/36,000-mile limited vehicle coverage and a 5-year/60,000-mile limited powertrain coverage. 2003-2010 Vehicles equipped with a Continuously Variable Transmission (CVT) also have a 10-year /120,000 mile CVT limited warranty extension. (For complete information, see us here at Harrisonburg Nissan and read the actual limited warranty.) For extra protection, you can also add and extended warranty protection plan to cover your vehicle past the original manufacturer warranty.
For more warranty information or questions on 2003-2010 vehicles equipped with a Continuously Variable Transmission please visit www.NissanAssist.com
Is rental car reimbursement covered?
No. However, rental car reimbursement is a benefit of most of the Extended Service Agreement plans offered here at Harrisonburg Nissan.
Who will determine if the repair on my vehicle is covered?
Bring your vehicle here to Harrisonburg Nissan. Once we have diagnosed the problem, you will be advised whether the repair is covered.
Will I be reimbursed for a warranty repair not done at an authorized dealer?
Your Nissan warranty generally requires that you take your Nissan to an authorized Nissan dealer. However, contact Nissan Consumer Affairs at (800) NISSAN-1 between 8:00 a.m.–5:00 p.m., Eastern/Central/Pacific Time, Monday through Friday, to find out if, in your particular situation, the cost of repair is eligible for reimbursement.
Are scheduled maintenance services covered by warranty?
No. You are responsible for properly using, maintaining, and caring for your Nissan as outlined in your owner's manual and your Nissan Service and Maintenance Guide. Keep copies of all maintenance records and receipts for potential review by Nissan. Failure to do so could result in the denial of warranty coverage.
Evidence that required maintenance has been performed in connection with related warranty repairs should be kept as proof of such service. You can use our online Service Record Manager to help you keep track of routine maintenance, but keep copies of all maintenance receipts and records. There is also a convenient maintenance log in your Nissan Service and Maintenance Guide.
Can I modify my vehicle or add accessories not authorized by Nissan?
Your Nissan New Vehicle Limited Warranty does not cover repairs for damage or conditions which are determined to be due to the installation or use of non-Genuine Nissan Accessories available at the time you order or purchase your new Nissan, as well as after purchase from Harrisonburg Nissan.
How often do I take my Nissan for service?
For complete maintenance requirements, refer to the online Maintenance Schedule and Guide located in the Vehicle Care section of this site. For models prior to 2002, refer to your particular model's Nissan Service and Maintenance Guide.
I misplaced my Warranty Information Booklet. How can I get another copy?
If you want to order a hard copy, contact Nissan Consumer Affairs at (800) NISSAN-1 between 8:00 a.m.—5:00 p.m., Eastern/Central/Pacific Time, Monday through Friday. Or, you may call DDS at (800) 247-5321, Monday through Friday, between 8:00 a.m. and 8:00 p.m., Eastern Time.